Frequently Asked Questions
Please read our FAQ before sending us a message.
Standard Ground U.S. Shipping (2-8 business days)
U.S. orders will be shipped via UPS, FedEx, DHL, or U.S. Postal Service Priority Mail. Most packages arrive within 2-8 business days. (not a guaranteed service) You will receive the corresponding tracking information in the Shipping Confirmation email and will be able to track your order at that time. We ship everywhere within the U.S. or Canada (excluding the Northwest Territories, Nunavut and the Yukon Territory). We do not ship to P.O. Boxes or APO/FPO addresses. Carrier may require a signature release upon delivery.
FREE standard shipping for orders over $100.00 with promo code.
*Free shipping offer valid for orders shipping within the 48 contiguous states.
(The $100.00 total is calculated AFTER any promotion, coupon deductions, or gift wrap charges.)
$7.95 charge for all U.S. orders under $100.00 (48 contiguous states).
$9.95 charge for all U.S. orders shipping outside the 48 contiguous states.
Express U.S. Shipping (2-3 business days guaranteed)
2-3 business days guaranteed.
Excluding weekends. Not available to PO boxes.
Starting at $11.95 depending on weight of shipment ordered.
1-Business Day Shipping (1 business day guaranteed)
1 business day guaranteed.
Excluding weekends. Not available to PO boxes.
Starting at $15.95 depending on weight of shipment ordered.
International Orders Must Email email@example.com To Arrange Shipment.
UK shipments, special notice
*Great Britain orders are dispatched from the USA and delivered via DPD shipping services with full tracking information.
Please allow 4-10 business days for delivery.
*Please note, your order will be subject to the applicable VAT (Value Added Tax) at the rate for your country.
Canadian shipments, special notice
Canadian orders delivered via Purolator with full tracking information.
Please allow 2-8 business days for delivery.
*Please note, your order will be subject to the applicable VAT (Value Added Tax) at the rate for your country.
Delivery times may vary depending upon the items ordered. Times also vary depending upon whether the billing and shipping information are accurate.
Once your order is shipped you will receive an email confirmation with a tracking number and the instructions to track your order online.
UPS deliveries to Hawaii and Alaska are subject to a $5.99 shipping surcharge, except when free shipping applies.
Rush processing (as noted in the chart above) allows an order to be shipped on the same business day if the order is placed by 12:00 p.m. CMT and payment verified by 12:00 p.m. CMT..
Your package will be shipped Monday through Friday from 7:00 a.m. to 3:00 p.m. CMT (except U.S. holidays). In the event that your item(s) is/are unavailable, a Customer Care Representative will contact you.
All deliveries are subject to the carrier’s Terms & Conditions.
(NOTE: Certain circumstances and weather conditions may delay shipping. Please refer to this page for shipping updates.)
DOT restrictions on air shipping
Restricted items include: Aerosol-type products, pressurized spray cans, such as: hairspray and shaving cream.
In compliance with DOT rules restricted items require ground-only delivery.
Argos does not ship DOT-restricted items to Alaska, Hawaii, Puerto Rico, APO/FPO/DPO or International addresses.
UPS Ground – Alaska & HawaiiRegular5-8 business days$7.95
|Shipping Method||Processing||Estimated Arrival||Shipping Charges|
|Standard Shipping – UPS Surepost/UPS Mail Innovations||Regular||3-9 business days||$7.95|
|UPS Ground – Canada & S. America||Regular||6-10 business days||$19.98 *|
|UPS 2nd Day – U.S. only||Regular||2-3 business days||$9.99 + $1.99 per additional item|
|UPS Next Day – U.S. only||Regular||1-2 business days||$16.99 + $1.99 per additional item|
COVERAGE & CARRIERS:
- When Standard Shipping is selected, your order will either be delivered via UPS Surepost or UPS Mail Innovations, depending on the weight and size of the shipment. You will receive the corresponding tracking information in the Shipping Confirmation email and will be able to track your order at that time.
- We ship everywhere within the U.S. or Canada (excluding the Northwest Territories, Nunavut and the Yukon Territory). We do not ship to P.O. Boxes or APO/FPO addresses.
- Orders to Canada are serviced via UPS Standard ground shipping.
- UPS may require a signature release upon delivery.
Our Return Policy
In the event that you are not satisfied with your order, please return unopened and unused merchandise in its original condition within 14 days for a full refund.
In order to return merchandise, you must obtain an RMA number from our customer service department.
You may return any unopened merchandise (except Skincare and Haircare items) in its original condition, including original packaging and packing slip within 30 days of receipt and you will receive a full refund less shipping and any gift wrapping charges.
Any shipping cost you incur to return the product to us will not be refunded.
Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we made an error.
We do not offer refunds or exchanges on Skincare or Haircare items due to health reasons. Please make your selections carefully.
Return authorization is required. Please email us at firstname.lastname@example.org or call (469) 881-6044 prior to shipping your package for your return authorization number.
Returns may be shipped either directly to the Argos warehouse at the address below, or brought in one of our Argos Retail locations across the United States. If returning to a store location, please bring the order confirmation that you received when the order was placed. If returning to our warehouse, please include the following information with your return:
* Full name:
* Street Address:
* Zip Code:
* Phone Number:
* E-mail Address:
* Original order confirmation no. or invoice no.:
* Return authorization code:
* Reason for return:
Return Shipping Address:
1111 West Mockingbird Lane. Suite 830
Dallas, TX 75247
If you have any questions about returning merchandise, please e-mail email@example.com or call us at (469) 881-6044.
This website is operated by Argos Fragrances. Throughout the site, the terms “we”, “us” and “our” refer to Argos Fragrances. Argos Fragrances offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools, ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 – PERSONAL INFORMATION
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We assume no liability or responsibility to any physical conditions, including allergic reactions that may occur as a result of direct or indirect use of our any of our products. It is the consumer’s full responsibility to use our products properly and safely.
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Argos Fragrances, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Argos Fragrances and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 – ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Dallas, Texas USA.
SECTION 19 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at firstname.lastname@example.org.
Safety and Allergy Precaution:
At Argos Fragrances we do our best to bring to you perfumes that are safe to wear. At the same time, it is impossible to predict allergic reactions in individuals to a specific ingredient or ingredient combination. Some people can develop an allergy to any number of ingredients in food, skincare or perfume, at any time. We do everything we can to educate our customers about the proper use of our products. If you have allergic tendencies, please wear your perfumes with caution and test it on a small area of the skin first to make sure that the perfume is safe for regular use. If you develop any allergic reactions, stop using the product immediately.
Following these simple rules will ensure you are using perfumes safely and appropriately. Argos Fragrances are flammable. Do not apply near fire, flame, heat or while smoking. For external use only. Avoid contact with eyes. Do not swallow or take perfume internally. Keep out of the reach of children and pets. Do not apply to sensitive skin. Do not apply to broken or inflamed skin. If irritation develops, reduce frequency or discontinue use. Avoid wearing on areas that are exposed to the sun. Many of the essential oils and alcohol present in most perfumes could cause a rash or burning when the skin covered with this oil is exposed to the sun. If you develop any allergic reactions, stop using the product immediately.
Once your order has been placed on www.BuyArgos.com you will receive a confirmation email.
Simply check the tracking information if provided for up to date information on the shipping of your order.
If there is missing information on your order we will attempt to contact you through the email you provide at the time of your order. It is important that you fill out your billing, shipping, and contact information fully and accurately or we cannot be held responsible for incorrect orders and orders shipped to the wrong address. If you are contacted and more information is requested to complete and ship your order it is important that you respond quickly to ensure your order is filled and delivered to you accurately. If you do not respond your order may be forfeited. Argos Fragrances will not be held responsible for incorrect orders, lost shipments due to customer errors.
Upon successful submission of your online order at www.BuyArgos.com you will receive an email response with an order number. Keep track of this order number so that customer service can better answer your questions relating to your order.
Argos Fragrances will not be held responsible for incorrect orders, lost shipments due to customer errors
Address: 1111 West Mockingbird Lane. Suite 830
Dallas, TX 75247
Working Hours: Monday – Friday
8AM – 5PM
Phone:+1 46988 16044