Shipping Information

Shipping on all orders within the USA. All orders are shipped from our state of the art fulfillment center in the USA.

Please note that orders take approximately 1-3 business days to process and approximately 5-10 business days to ship. Depending on your location shipping times may increase.

Return Policy

We continuously strive to provide the best home and commercial scenting solutions, home fragrances, and essential oils available in the world. To provide you with high-quality products at reasonable costs, we ask for no returns after 15 days of purchase. New, unused scent diffusers can be returned within 15 days for a full refund. Used fragrance diffuser must be returned within 15 days of delivery for store credit.

Unfortunately, we do not accept returns of opened oils, fragrance products or damaged fragrance diffusers from regular wear and tear. Due to the intricacy of the essential oil blends and for the benefit of all our customers, once the essential oil bottle has been open and used we can’t accept it back.

If you are not satisfied with your home diffuser, please return your scent machine in the original packaging to the address on the original packaging, all we ask is that you take care of shipping costs when returning the product. A $25 restocking fee applies on all returns.

Return address: Argos International LLC, 1111 West Mockingbird Lane, Suite 830 Dallas, TX 75247

Sale Items

Argos Fragrances™ Final Sale means that the item is marked down for the last time and no further discounts can be added and it also means the item can’t be returned, refunded or exchanged for any reason. Sales and promotions don’t apply to warranties, gift cards or oil subscriptions.

Refunds Policy

All refunds are processed within 5-10 business days after your shipment has been received. You will receive a full refund for home diffusers returned in new, unused condition and store credit (issued in the form of credits applied to your account) for the return of used items. If you receive a product that was damaged in transit please contact us at buyargos@yahoo.com and we will replace the item as quickly as possible.

Duties

All applicable custom fees, taxes, and duties are the sole responsibility of the customer on any International and Canadian orders. Custom authorities require that we state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package.  Please note, on rare occasions, custom agents may delay delivery of some packages. Payment is required to release your order from customs upon arrival. Customs charges can be paid by credit card or COD (cash on delivery). In case that the customs charges are not paid the order will be returned to Argos Fragrances™.